Buy to Let Officer

BCMGlobal Mortgage Services is seeking a Buy to Let Officer to join our Servicing team in Ipswich.You will be responsible for the day-to-day servicing of Buy to Let loan portfolios on behalf of a range of clients including banks, specialist lenders, and private equity funds. The role involves managing a mix of complex servicing activity and standard post-completion requests, ensuring all work is completed accurately and within Service Level Agreements (SLAs), internal procedures, and regulatory requirements.Key ResponsibilitiesManage complex servicing tasks including product switches, lease variations, and changes to company structure or directors Process loan servicing requests accurately and within SLA targets Handle customer and third-party enquiries professionally and efficiently Review exception reports and risk alerts (e.g. Company Watch) and take appropriate action Maintain accurate loan and customer records in line with regulatory standards Calculate and process financial transactions within servicing systems Liaise with internal teams, clients, and external stakeholders Support workload management and team operations Identify and suggest process improvements Support junior team members where required About YouExperience in financial services, mortgage, or loan servicing Strong attention to detail and accuracy Excellent communication and organisational skills Ability to manage workload and meet deadlines Comfortable working in a fast-paced, process-driven environment ..... full job details .....