Business Travel Consultant

Business Travel ConsultantA well established , award winning Business Travel company are recruiting for their Out of Hours team, within a homebased role. This role will be supporting corporate clients over the phone and by email with new and existing Worldwide bookings, whilst offering the highest level of service . This role will require an experienced consultant who can work both independently and as part of a team dealing with emergency situations and resolving these quickly . This role will be working on a shift pattern covering shifts 8.30am-5.30pm, 10.15am-7pm and 5pm-1.45am and will include some weekend shifts on a rota. This offers a generous basic salary and experience using a gds sabre, amadeus or galileo is essential.What''s on offer:Competitive basic salaryDiscounted personal travelRota shift patternOngoing training and developmentRole and ResponsibilitiesHandle incoming enquiries via phone and email, delivering expert, personalised adviceBook and amend Worldwide multi sector flights, hotels and transfers to suit the client needsAssist with ticketing including reissues, changes and revalidationsProvide outstanding after-sales service, ensuring a seamless customer experienceSkills and Experience RequiredProven experience as a Business Travel ConsultantExperience working within an Out of Hours role would be desirable but not essentialExcellent gds experience using sabre, amadeus or galileoTicketing experienceExcellent customer service skills and attention to ..... full job details .....