Business Systems Trainer

Business Systems Trainer Waterfront Point, Widnes Full-Time, Permanent Here at Halton Housing, we are looking for an engaging Business Systems Trainer to join us at an exciting time of growth and change. This is a new role where you ll play a key part in supporting our colleagues to confidently use our systems in the right way, improving both individual performance and the services we deliver to our customers. You ll take a user-focused approach, turning system use into clear, practical learning, delivered across both on-site, virtual and blended learning environments. You ll also be a go-to expert for others designing/delivering training and learning experiences. Hours: 37 hours per week (Monday - Friday) Duration: Permanent What You ll Do: Design and deliver engaging training sessions to support colleagues in using core business systems effectively Create high-quality learning materials including workshops, eLearning content, user guides and digital resources Deliver training through a variety of methods including face-to-face, virtual and blended learning Support system rollouts and digital changes by enabling colleagues to understand and adopt new processes Work closely with internal teams to ensure training reflects system updates and organisational priorities Identify learning needs and continuously improve training based on feedback and performance data Coach and support colleagues to build confidence and capability in using systems and tools ..... full job details .....