Business Systems Analyst

Job PurposeThe Technical Business Analyst will analyse business systems, processes, and operating practices to identify opportunities for improvement and define effective technical solutions. Acting as a bridge between business stakeholders and technical teams, the role translates business requirements into clear functional and technical specifications that support digital strategy, process optimisation, and data-driven decision-making.Key ResponsibilitiesCollaborate with stakeholders across production, logistics, sales, and IT to gather and analyse business requirementsEvaluate and optimise end-to-end workflows in print production and order fulfilmentApply business analysis techniques such as data manipulation, gap analysis, trend analysis, data mapping, and process modellingTranslate business problems into clear technical specifications for internal development teamsDevelop user stories, use cases, process flows, and acceptance criteriaMaintain strong stakeholder relationships and ensure alignment across business and technical teamsWork with internal IT teams and external software providers to integrate and improve core systems (e.g. ERP/MIS, scheduling, inventory)Validate solutions through test case creation, system testing, and troubleshootingSupport implementation phases and address technical challengesMaintain comprehensive functional and technical documentationManage timelines and facilitate effective communication to ensure successful deliverySkills and Experience7+ ..... full job details .....