Business Support Supervisor

Braintree District Council has an exciting opportunity for a Business Support Supervisor to join the team.

Location: Braintree, Essex, CM7 9HB

Salary: £31,284 to £35,721 per annum

Job Type:  Full time, Permanent

Closing date: Monday 29th September – please note, we reserve the right to close the advert early if we receive sufficient applications for the role

Why choose Braintree District Council

Braintree is an ambitious forward-thinking Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community.

Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it.

Business Support Supervisor– Key Responsibilities:

- Manage the day-to-day operation of the Business Support team

- Continual development within the team to ensure that staff levels reflect the demands of the service and flexible/generic working arrangements

- Provide administrative support to all Operations’ Service Unit Managers

- Promote operational services to existing and new customers; liaise with managers and other operational staff to ensure effective and seamless service delivery

- Manage the co-ordination, collation and analysis of all performance data  and statistical information within Operations, ready for reporting into the senior management team as well as an internal CRM system and producing written reports of the findings

Business Support Supervisor– The Role:

- An exciting opportunity has arisen for a Business Support Supervisor to join our Operations team

- A busy and integral part of the Operations Service, the team supports and provides administrative tasks for multiple areas within it

- Taking a lead on the day-to-day management of the team, you will be responsible for the supervision of employees, including performance and absence management, staff development and team building

- You will ensure a smooth and efficient delivery of services, providing administrative support to the Unit Managers, as well as co-ordinating and collating all Operations performance data, establishing and maintaining appropriate monitoring systems and providing accurate information management

Business Support Supervisor– You:

- A driven, positive and proactive approach is needed

- With proven team management/supervisory experience, including carrying out 1:1 meetings and appraisals

- You will have good knowledge and understanding of business management, preferably in a local government environment

- You will have excellent communication, negotiating and influencing skills, with an ability to think creatively to develop processes and procedures to maximise business efficiency

- A team player, you will have strong interpersonal and organisational skills and a proactive and enthusiastic approach to challenges

- You will be organised, with the ability to manage differing and conflicting priorities, with no two days the same. Strong IT, data analysis and collection and reporting writing skills are a must

Business Support Supervisor– Benefits:

- Competitive pay and benefits

-Hybrid working is available for this role, where a mix of both office and home working can be agreed subject to business needs – currently this is a minimum of 3 days per week in the office

- Local government pension scheme

- Learning and development for all staff

- Staff discounts at local businesses

- Staff recognition schemes

- Extensive health and wellbeing programme including discounted gym membership

What next

Closing Date: Monday 29th September

To submit your application for this exciting Business Support Supervisor opportunity, please click ‘Apply’ now!