https://jobs.co.uk/job/business-support-officer-pertemps-hillingdon-council--0cd444eb-402a-4c3f-9e3a-df5a4c8595ca RSS feed for Business Support Officer at Pertemps Hillingdon Council. en-gb Fri, 31 Jul 2026 12:02:25 GMT https://jobs.co.uk/job/business-support-officer-pertemps-hillingdon-council--0cd444eb-402a-4c3f-9e3a-df5a4c8595ca https://jobs.co.uk/job/business-support-officer-pertemps-hillingdon-council--0cd444eb-402a-4c3f-9e3a-df5a4c8595ca Fri, 31 Jul 2026 09:47:07 GMT Location: Hillingdon | Salary: £17.33 per hour | Type: Full time, Temporary | Job Advert – Business Support Officer Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Rate:  17.33 p/h About the Role We are seeking an experienced Business Support Officer to join the Council on an agency basis, providing vital support to the Council's complaints function. This is an excellent opportunity for an organised and customer-focused professional who can manage a varied workload while ensuring complaints are processed efficiently and accurately. The successful candidate will be responsible for reviewing incoming complaints, identifying the appropriate service area, and allocating cases promptly to ensure they are managed within corporate timescales. You will play a key role in supporting the effective handling of resident enquiries and complaints, helping to deliver a high-quality service. Key Responsibilities Review and assess incoming complaints. Identify the appropriate Council service area responsible for responding. Accurately allocate complaints using the Council's case management system. Ensure cases are processed promptly and in line with corporate procedures and service standards. Maintain accurate records and monitor case progress w... Full time, Temporary