https://jobs.co.uk/job/business-support-officer-hays-business-support--e8b5e02d-9d2b-4e38-8614-fcd413c18751 RSS feed for Business Support Officer at Hays Business Support. en-gb Mon, 25 May 2026 01:32:29 GMT https://jobs.co.uk/job/business-support-officer-hays-business-support--e8b5e02d-9d2b-4e38-8614-fcd413c18751 https://jobs.co.uk/job/business-support-officer-hays-business-support--e8b5e02d-9d2b-4e38-8614-fcd413c18751 Wed, 29 Apr 2026 23:00:00 GMT Location: Swansea | Salary: £15.10/hour | Type: Temporary | Your new company Working for a division of the Health and Social services group within the Welsh Government. Your new role Provide a comprehensive operational support service, including screening court applications and orders, formatting confidential documentation, drafting communications and minutes to a high standard, arranging meetings, monitoring incoming communications, filing and other administrative duties whilst working to tight timescales. Deal with sensitive telephone discussions and queries with service users. Contribute to the maintenance of internal records, including case related information, ensuring iShare records are complete and enabling effective compliance with Data Protection and Freedom of Information requirements. Working with complex CRM systems. What you''ll need to succeed Excellent customer service skills, active listening skills and showing empathy and understanding. High level of administrative experience, along with any case management experience Experience working with CRMs, confident in navigating different systems and proficient in the use of Microsoft packages. Must pass a DBS check What you''ll get in return -15.10 pe... Temporary