Business Support Officer

RSR are currently recruiting for experienced Business Support Officer to work on a full-time, long-term contract in Birmingham.

The role is paying -14.38p per hour (PAYE)

The role will be situated within the Police, so applicants must be able to obtain national security vetting.

Key Responsibilities:

• To provide administrative support including processing referrals, using knowledge of domestic abuse risk assessment to ascertain key information regarding risk and establishing the need for ongoing referrals.
• Produce accurate records of MARAC meetings, and agreed actions in accordance with the MARAC Operating Protocol.
• To attend and provide administrative support at Operational and Strategic meetings, including taking minutes and coordinating attendance.
• Support the wider MARAC team in the preparation and circulation of MARAC agendas.
• Support the wider MARAC team in the preparation and circulation of Action Tracking documents.
• Act as the first point of contact for all incoming MARAC enquiries (telephone and email), providing responses where appropriate.
• Ensure MARAC database/document management system is maintained and up to date in line with the MARAC Operating Protocol and Information Sharing Agreement.
• Ensure data is input accurately, secured appropriately and shared in line with the MARAC Information Sharing Agreement.

Knowledge & Experience

Essential:

• Good general level of education
• Comprehensive understanding of domestic abuse and the dynamics of domestic abuse
• Ability to build effective relationships both internally and externally, showing sensitivity for others and valuing diversity
• Experience of supporting peers and senior colleagues in providing general administrative support and assistance
• Excellent administrative skills in particular producing agendas, producing accurate minutes and recording actions
• Ability to work with direction whilst prioritising own workload in order to meet deadlines

• Experience of working in a multi-agency environment, or similar
• Experience of working with confidential and sometimes disturbing information

If you would like to be considered for this position and have the relevant experience, then please apply now.