Business Support Officer

We’re hiring a Business Support Administrator to join our team at Zeta Compliance Services, a leading Water Treatment/Water Hygiene service provider with the key objective of providing exceptional, proactive support to our internal teams and external customers in a timely manner.  The role will see you supporting our various operational teams, so there’s lots of variety to get your teeth stuck into. 

At Zeta, we don’t just fill roles we build careers. While some companies make vague promises about development, we back ours with structure, training, and clear progression routes. Whether your goal is to specialise, lead, or simply keep learning, we’ll support you every step of the way. If you're serious about growing in the water hygiene industry, we’re serious about helping you get there.

What you receive for joining us:

We’re offering a salary of £24,000 to £27,000 per annum, depending on experience, along with a strong package designed to support you both in and out of work, as well as access to private healthcare.  We also provide an employee assistance programme, including a 24/7 mental health helpline, to support your wellbeing. You’ll work a Monday to Friday 8.45am-5.00pm and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays.

Here’s a look at some of the things you’ll be doing:

• Managing customer portals for reports/documents, booking engineer appointments, processing client orders, answering calls/emails, and acting as an ambassador internally and externally
• Producing reports, providing required information, creating/purchasing orders for materials/equipment, reviewing job costs, and supporting internal customers
• Assisting with building management requirements (e.g., renewal dates), managing shared responsibilities, and specialising/owning an area of Business Support as required
• Complying with Health & Safety policy, ensuring safe working practices, taking responsibility for discipline in the work area, and reporting accidents/near misses

Can you show experience in some of these areas:

• Experienced in Microsoft tools, including Excel, with strong organisational skills and excellent attention to detail
• Effective communicator with internal and external customers, and a strong team player with problem-solving ability
• Flexible and adaptable, able to prioritise tasks and meet demanding deadlines in a busy working environment
• Proactive and confident, taking initiative to work effectively under minimal supervision

Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants.

Introducing our organisation:

Zeta Compliance Services is proud to be part of Compliance Group, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.