Business support officer

Business Support Officer needed!

Hourly Rate: -14.20ph

Contract Duration: Until Jan 2027

Location: Bristol, BS1

Purpose of the job

Provides a range of business support functions to support internal and external customers. This may require service-specific skills and knowledge.

Key job outcomes/accountabilities

*Provide a range of business support services for one or more service areas, taking ownership and responsibility.

*Make real time service decisions in response to operational issues in line with local procedures and established guidance.

*Demonstrate the council''s values: Dedicated, Respect, Ownership, Curious, Collaborative.

*Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.

*Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.

*To carry out, monitor and reconcile financial transactions.

*Prepare and provide documentation and information.

*Check service delivery and processes are in line with local guidance and legislation.

*To own and drive forward process improvements.

These roles are to support a data entry project - so require the right candidate to be detail-oriented, process-driven, and enjoy repetitive actions. Someone with proven data-entry experience is preferred, and better if you have demonstrable experience with spreadsheets and CRM systems.

Apply today!

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