Business Support Officer / Administrator - Local Authority

Business Support OfficerHourly Rate: £13.26 PAYELocation: Sheffield S1/HybridJob Type: Full-time, Interim (initial training period office-based)We are seeking a Business Support Officer to join our client''s Belonging service, focusing on managing Special Educational Needs (SEND) applications. This role offers a hybrid working pattern, with up to 3 days in the office each week after the initial training period. The position requires working from Monday to Thursday between 8:45am and 5:15pm, and Friday from 8:45am to 4:45pm, excluding bank holidays and weekends.Day-to-day of the role:Organise and manage a shared inbox to ensure efficient communication flows.Provide high-level administrative support to the service, clients, and key stakeholders.Support a busy telephone line, handling inquiries and providing timely responses.Maintain confidentiality and handle sensitive information with discretion.Adapt to changing priorities and deadlines, ensuring continuous support to the team.Required Skills and Qualifications:Proven experience in a similar administrative role.Exceptional organisational and time management skills.Strong proficiency in Microsoft Office Suite and other relevant software.Excellent communication and interpersonal skills, with confidence in both verbal and written communication.Ability to work independently and as part of a team.Strong problem-solving and decision-making abilities.Benefits:Competitive hourly rate.Hybrid working arrangement allowing ..... full job details .....