Business Support Officer

Client Local Authority in NewhamJob Title Business Support OfficerPay Rate 17.33 an hour/ 22.52 an hour UMBRELLAHours PART TIME- 28 Hours a week(Mon-Thurs)Duration Initial 6 month contractLocation HYBRID WORKING- OFFICE BASED 2 DAYS A WEEKDescription Key Tasks and Accountabilities:1. To provide a proactive, knowledgeable professional business support service to external and internal customers and stakeholders, meeting evolving delivery priorities, issues and challenges to agree standards defined in the service offer.2. Undertake a full range of operational business and administrative tasks in order to support the work of a service/team or person in accordance with the service requirements.Activities include: Document management and maintenance Data management and maintenance Record management and maintenance Financial administration - e.g. receipting invoices Minute taking for statutory panels3. To understand what matters to service users, and to ensure appropriate levels of understanding throughout the staff delivering services.4. Continuously improve customer service by listening and responding to the changing needs of internal and external customers.5. To work as part of the professional Business Support team to drive an innovative and demand-driven approach to service development, and to ensure that the service is responsive to client needs and achieves efficiency in operation.6. To maintain electronic and other systems and databases to maximise the effectiveness of the ..... full job details .....