Business Support Officer

Administrator SouthamptonLocation: Southampton, SO15.Salary: £13.68 per hour.Full Time Monday to Friday 37 hours.Contract: Up to 1st August 2026 possibly beyond.Providing a flexible council wide tailored business support service to internal and external customers, enabling consistency of service delivery.Key Accountabilities To effectively communicate with internal and external customers, face-to-face, in writing and over the telephone, in line with council standards.To undertake a wide range of activities including word processing, photocopying, scanning, faxing, filing and circulating information, preparing presentation material, ensuring that all work is accurate and delivered to customers within agreed timescales and to agreed standards.To collect, record, compile and input data both manually and electronically, in order to maintain comprehensive, up to date electronic and paper (where required) filing and information systems.To run reports and use the data to create letters using mail merge, inputting into customer tracking software where appropriate.To organise and prepare for non-statutory meetings with multiple participants, including those from external agencies.To be responsible for ensuring the management and archiving of key documents, ensuring processes are followed to ensure records are kept in accordance with the Council s retention schedule, Information Security Policies, Freedom of Information and Data Protection Principles.To assist with the FOI and Data ..... full job details .....