Business Support Manager (EA Manager)

Your new company Hays are recruiting for an established professional services organisation who is seeking an experienced Executive Assistant Manager to lead a team providing support to senior business leaders and key stakeholders. This role combines people leadership, operational management, stakeholder engagement, and continuous improvement responsibilities within a fast-paced corporate environment.The successful candidate will play a critical role in ensuring the delivery of high-quality executive support services while driving efficiency, consistency, and service excellence across the team. This is a hybrid role based out of the Manchester City Centre office, but some travel will be necessary.This role would suit an experienced Executive Assistant Team Leader, Executive Support Manager, Business Support Manager, or Senior Executive Assistant looking to take ownership of a wider team and service function while working closely with senior leadership.Your new role Key ResponsibilitiesLead, coach, and develop a team of Executive Assistants.Create a high-performing, collaborative team focused on service excellence.Manage workload allocation and resource planning to ensure effective support coverage.Conduct performance reviews, objective setting, and regular feedback discussions.Support recruitment, onboarding, and development of team members.Manage absence, performance, and employee relations matters where required.Identify and support career development opportunities within ..... full job details .....