Business Support Clerk - Admin

About the RoleBelfast City Council is seeking a motivated Business Support Clerk to join the Directorate Support team within the City and Neighbourhood Services Department.This is an excellent opportunity to work in a busy public sector environment, providing essential administrative and clerical support across a range of services. You will play a key role in ensuring the smooth and efficient delivery of business support functions, working both independently and as part of a team.Key ResponsibilitiesProvide clerical and administrative support including filing, scanning, photocopying, and mail handlingInput, extract, and maintain data on manual and computerised systemsHandle call processing, cash handling, and general office duties in line with proceduresProduce documents including letters, reports, and presentations using Microsoft Office (Word, Excel, Outlook, PowerPoint)Arrange meetings, take minutes, and distribute agendas and notesRespond to internal and external customer enquiries via phone, email, and face-to-faceMaintain accurate records and assist with statistical and performance reportingOperate standard office equipment (printers, scanners, laminators, shredders)Prioritise workload to meet deadlines and service requirementsAbout YouMust be eligible to work in the UK1+ year administrative experience requiredPublic sector administration experience is an advantageStrong IT skills (Microsoft Word, Excel, Outlook)Excellent communication and customer service ..... full job details .....