Business Support Case Officer

Business Support Case Officer6-12 Month Fixed-Term ContractSheffield (Hybrid Working - 1-2 Days from Home) 30,000.Hays are delighted to be supporting a leading regulatory organisation in Sheffield with the recruitment of a number of Business Support Case Officers to join their team on 6-12 month fixed-term contracts. These opportunities have arisen due to increased workloads and offer the chance to work within a professional, purpose-driven organisation that plays an important role in maintaining high standards within its sector.This is a hybrid position, with a combination of office and home working. Candidates must be based within a reasonable commuting distance of Sheffield and be available to start within a short timeframe.The RoleAs a Business Support Case Officer, you will manage a varied caseload, reviewing information received from stakeholders and supporting decision-making processes through thorough assessment, analysis and administration.You will play a key role in ensuring cases are progressed efficiently, records are maintained accurately, and stakeholders receive a professional and timely service throughout the process.This is an ideal opportunity for candidates with experience in case management, investigations support, complaints handling, regulatory environments, legal administration, public sector operations or complex customer service roles.Key ResponsibilitiesManage and progress a portfolio of casework in line with service standards and deadlines.Review, ..... full job details .....