Business Support Assistant

Business Support Assistant - CASS/MASH Children''s Trust Your new company You will be joining an organisation dedicated to safeguarding and improving outcomes for children, working closely with partner agencies, including health, education and the police, to ensure children and families receive the right support at the right time.The role sits within the Contact, Advice and Support Service (CASS) / Multi-agency Safeguarding Hub (MASH), the Trust''s front-door service, where timely information sharing and accurate decision-making are critical to protecting children.Your new role As a Business Support Assistant, you will provide essential administrative and operational support to frontline social work staff within the CASS/MASH service. You will play a key role in processing referrals, managing information, and ensuring safeguarding concerns are progressed efficiently and accurately from first contact.Key responsibilities will include:Monitoring multiple email inboxes and ensuring actions are completed promptlyProcessing and quality-checking referral informationInputting and maintaining accurate data on Eclipse, including creation of PER and GRP IDsAllocating referrals to social workers and teams to support case progressionSharing information from the CASS inbox with allocated teams via EclipseExtracting and sharing information from systems.Providing outcome emails for all referrals received into CASSCompleting meeting outputs for strategy meetingsArranging strategy meetings, ..... full job details .....