Business Support Administrator

Business Support Administrator Location: Birchwood Park, Warrington Salary: 26,000 per annum (rising to 28,000 after 12 months)Hours: Monday-Thursday 08:30-17:00 Friday 08:30-16:30 Contract: Permanent Hybrid: 1 day working from home per week after initial training (approx. 3 months)We are recruiting a Business Support Administrator to join a busy B2B team supporting the order to cash process. This role is administration led but does require strong customer service skills, as you''ll be liaising with customers by phone and email while managing high volume, detail driven tasks.Key responsibilities:Creating and processing sales orders and booking orders onto systemsInvoicing and resolving invoice queries accuratelyPhone and email interaction with B2B customersProviding clear, timely updates to customersLiaising with internal teams including Transport, Operations and FinanceWorking across CRM/ticketing systems, transport systems, Teams and basic ExcelManaging multiple tasks and working to SLAs and KPIs No sales or targets involved.What we''re looking for:Strong administrative experience in a fast paced environmentGood customer service and communication skillsHigh attention to detail and accuracyConfident working across multiple systemsComfortable multitasking and prioritising workloadBenefits:Quarterly bonus incentive Hybrid working (1 day WFH)Dress down FridaysCycle to Work schemeBenefits hub with discounts and schemesFree bus service from Birchwood train stationExcellent ..... full job details .....