Business Support Administrator

Role: Business Support Administrator - Property extensionsLocation: West BromwichSalary: 28,000 - 32,000Duration: PermanentStart: ImmediateMy client provides high quality, innovative and cost effective residential renovations, refurbishments and extensions in Birmingham and the West Midlands. Their all-encompassing range of home improvement services include single storey extensions, double storey extensions, kitchen extensions and fittings, bathroom extensions and fittings as well as the construction of new build homes.They go above and beyond to ensure that their staff feel like they are part of the family, rather than just a cog in the machine. Providing staff and customers with the best experience is central to the company ethos, and a mentality that you will need you to bring to this role.Job descriptionAs a business support administrator, you will be a dedicated point of contact between customers and the building/installation/service engineering teams. You will be responsible for ensuring that customers are ecstatic with the service they are receiving from the company.Communication with Customers:As the point of contact for customers, you will be responsible to keep them informed on the processes, timeline and ensure that there are regular updates given to them. A customer should never have to chase use for information on their project.Attainment of Reviews:Reviews are very important to marketing efforts. Upon project completion, it will be your responsibility to attain ..... full job details .....