Business Support Administrator

A leading company based in the Suffolk area is seeking to appoint a Customer Support Administrator to join their business.

The position will be administration-focused, supporting the existing HR team.

Responsibilities of the Administrator will include:

• Answering internal telephone calls
• Responding to requests internally
• Following up on staff enquiries
• Working to quality-standards
• Processing orders-
• Delivering excellent levels of customer service, on the telephone
• Computer literate and confident using various IT systems - Excel and Word
• Attention to detail and solution driven
• Generating invoices and company correspondence-
• Dealing with supplier invoices-
• Ad hoc hotel and travel bookings supporting directors within the business-

Candidates should have a strong customer service background, excellent communication skills and be well presented.

Applicants should be confident communicating in a customer focused environment and possess good organisation and administration skills.

This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within in a similar role. However the key to this role is finding the right individual so if you have a background in customer service within a fast paced business and feel this is the role for you - please do apply. .-

Full system and company training will be given.