Business Support Administrator (Estates)

Job Title: Business Support Administrator (Estates)Location: Mason Court, Hillborough Road, Olton, B27 6PFSalary: £19,641 per annumJob Type: Part time, Permanent (28 hours)Working Hours: Monday - FridaySJMT is a family of charities and community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive.The services provided include:Safe, affordable and well-maintained alms-housingResidential and extra careCommunity and housing related supportServices to advance the opportunities of children and young people in needEverything we do is rooted in our 370-year history and driven by their vision for the future.Purpose of the role:To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests.The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust.Main Duties and Responsibilities:Estates Business Support FunctionManning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests.Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned.Working ..... full job details .....