Business Support Administrator - 11202_1756913023

About the role

We''re looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly.Whether you''re looking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation in administration, communication, and customer service within a professional public sector setting.It''s a great fit for people at various stages of their career—including school leavers, graduates, those returning to work or anyone looking for a meaningful and stable role where they can make a real contribution. Many of our team members have progressed into other roles within the organisation.What you''ll be doing

Provide general business and admin support to keep daily operations running smoothlyManaging and organising information including working with confidential data, documents, and records responsiblyUsing Microsoft Office (Word, Excel, Outlook) for data entry, word processing and communication tasksCollaborating with internal team and external customers to provide helpful, professional serviceHelping the team meet important deadlines through strong organisation and attention to detailWhat skills you need

We''re proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.We value skills developed through education, volunteering, caring responsibilities, and other life experiences - and we''ll support you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:Effective communication: Ability to interact with people both in writing and verballyTech- savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skillsWorking in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processesOrganised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detailCustomer focused: Professional, helpful approach to service deliveryAdaptable and flexible: Ability to adjust and problem-solve as priorities shiftTeam player: Able to collaborate effectively with colleagues across the organisationConfidentiality: ability to follow policies and procedures on the safe handling of sensitive information and dataWhat we offer

Salary Sacrifice Schemes including Cycle to Work and car leaseAccess to discounts and savings on groceries, activities, eating out and shoppingCapital Credit UnionLocal Government Pension SchemeWork-life balance and flexibility27 days of annual leave plus 6 bank holidaysMaternity and adoption payTraining and development opportunitiesAccess to health and wellbeing support including access to counselling through our Employee Assistance ProgramFurther info

There are no line management responsibilities associated with this roleThe post will be based at Wester Hailes Healthy Living Centre, however, the role may require the successful candidate to work at any Council location.The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.This post is subject to a basic disclosure check.We''re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we''re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.To help achieve this, we''re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.You can find out more on Our Behaviours of Respect, Integrity and Flexibility at the City of Edinburgh Council website.Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.Follow us on X at @edincounciljobsView the Business Support Administrator job description elsewhere on the Edinburgh Council ..... full job details .....