Business & Student Support Team Leader

Overview

JOB TITLE: Business and Student Support Team LeaderLOCATION: CambridgeHOURS: 20 per week (9.30am - 2.30pm Mon - Fri)Do you have experience leading a small team or are you ready to take your first step into line management? Are you looking for a role that fits around school hours? Do you enjoy being around animals and want to play a key role in supporting young people on their journey?We have an exciting opportunity for a Business and Student Support Team Leader to join our friendly Cambridge campus. This part-time position is ideal for someone who thrives in a varied, people-focused role and wants to make a real difference.Our Cambridge site specialises in land-based programmes, including animal care, dog grooming and equine studies. As Team Leader, you’ll oversee the day-to-day work of a small team of two and act as the go-to contact for students, staff and visitors. From greeting applicants and supporting enrolment, to organising educational visits and helping learners return after absence, you’ll be at the heart of our campus community.In this role, you''llResponsibilities

Lead a small business support team, managing the reception area to help to create a welcoming front-of-house serviceWork closely with team leaders across other campuses to ensure consistent student and curriculum supportSupport events, attendance tracking, applications and the coordination of educational visits and transportPlay an active role in financial admin tasks and funding support for learnersEnjoy being part of a collaborative, student-focused environment where no two days are the sameIdeal fit

This role is ideal for someone who:Has experience in administration or customer serviceEnjoys working in a varied environment and managing competing prioritiesCan build positive relationships and communicate confidentlyWants a fulfilling, term-time role with leadership responsibilityBenefits

We offer an excellent package including a generous annual leave allowance of 30 days per year for support staff, plus five College closure days, plus Bank Holidays (pro-rata for part-time), fee waivers on some College courses, a contributory pension scheme with the Local Government Pension Scheme, discounts with local businesses and access to a cycle to work scheme. CWA focuses on staff well-being and utilises both internal and external resources, such as a well-being committee and access to a free and confidential Employee Assistance Programme as well as comprehensive training and development.Job share opportunities are available for the right candidates.How to apply

To apply online or to view all our current vacancies please visit www.cwa.ac.uk.For further information specific to the role, or to arrange a visit please contact Lucas Cooper on lucas.cooper@cwa.ac.ukClosing date for receipt of all applications: midnight, Wednesday, 24 September 2025Interviews are provisionally scheduled for Thursday 2 October 2025 at our Cambridge campus.Applicants are expected to ensure their applications are written in their own words. We reserve the right to use an AI checker on any application.Please note that all interviews are conducted face to face, we are unable to facilitate online interviews.CWA are a Disability Confident employer and offer a guaranteed interview scheme for disabled candidates who meet all of the essential criteria for a role. We would encourage you to disclose any disabilities and whether or not you wish to be considered under this scheme.CWA is committed to safeguarding and all staff appointments are subject to satisfactory references and enhanced DBS checks. You will be required to provide references and undertake an enhanced Disclosure and Barring Service Check as well as a barred list check. All shortlisted candidates will be subject to an online search.This post is exempt from the Rehabilitation of Offenders Act 1974 but Exceptions Order may apply.Full details of our Safeguarding Child and Vulnerable Adult Protection policy can be found at Policies (cwa.ac.uk).CWA reserves the right to close this vacancy early should sufficient suitably qualified applications be received prior to the closing date.No agencies pleaseWe offer an excellent package including a generous annual leave allowance, plus five college closure days pro rata for part-time, fee waivers on some College courses and a contributory pension ..... full job details .....