Business Rates Officer

Business Rates OfficerBasildon£31 ph Full Time Contract Hybrid working (1 day in the office) The purpose of this post is to co-ordinate the work of the Business Rates and Visiting team. Undertaking caseload management of billing, collection and recovery of Business Rates, and Business Improvement Districts, ensuring the quality and accuracy of work undertaken by the Business Rates officers and Visiting Officers. It is important that all work is undertaken in accordance with legislation, policy and guidance. The post holder is required to represent the council in court proceedings for Business Rates.Accountabilities Organise and plan workloads, monitoring performance of the Business Rates officers by proportionate quality testing and implementing remedial action where necessary.Monitoring performance of the Visiting Officers by proportionate quality testing and implementing remedial action where necessary.Management and development of staff in line with corporate guidelines and procedures, including regular 121 s and staff meetings, identifying training needs and performance management of staff.Maintain a high level of knowledge in all aspects of Business Rates including case law, legislation, system and national developments.Oversee the day-to-day operation of the Business Rates billing, collection and recovery process, whilst seeking to promote efficiency and continuous improvementTo have an in depth technical knowledge of Business Rates and respond directly to enquiries ..... full job details .....