Job Title: Business Operations Team Manager Location: Enfield About the Role: We are seeking a proactive and experienced Business Operations Team Manager to join our Children and Family Services team at Enfield Council. In this critical role, you will lead and manage a team of Business Support Officers to ensure high-quality, efficient administrative support across five key service areas. You will be responsible for overseeing workloads, managing performance, coordinating key meetings, and driving improvements in service delivery. The role demands a strong leader with operational insight, excellent communication skills, and the ability to work flexibly in a fast-paced environment. Key Responsibilities: Lead and motivate a team of up to 12 Business Support Officers Ensure effective distribution of tasks to support statutory and high-volume areas Coordinate and attend Board and senior-level meetings, including minuting and follow-up Provide regular performance reports and data analysis to the Service Manager Support continuous service improvement by reviewing and implementing better processes Work collaboratively across departments to ensure seamless service support Provide backup coverage for tasks when team capacity is stretched Develop team members to be multi-skilled and agile across Children and Family services What We''re Looking For: Proven experience in operational management within a business support environment Demonstrated success in ..... full job details .....