Business Operations Manager - Fintech

Business Operations Manager - Fintech/SaaS Business - 18 Month FTC - M4 Corridor / Hybrid

An excellent opportunity to be at the heart of a growing fintech as it seeks to mature and develop its operations, improving governance, automation and reporting to improve customer retention and increase customer value.  

Working alongside the COO, you''ll be responsible for strengthening operational capability; you''ll be involved in improving governance and risk oversight, using data and KPIs to improve operational performance, and embed consistent ways of working. You''ll be engaged with stakeholders across the business, and with customer facing teams to ensure that the work you do has measurable customer and business value.  

You''ll need to have had a background in operations, strategy or project management, in a FinTech or other regulated SaaS business. You''ll have had experience in operational improvement, reporting, automation, governance and risk and other commercial areas - very likely including embedding AI into business process. You''ll need to be a skilled communicator and have experience dealing with stakeholders at all levels. 

The role is largely remote but you will need to be able to be in the office in Swindon on occasion, so being within reach of the M4 is key. It will pay a base of somewhere around £55K. It''s an 18 month fixed term contract in the first instance, with the possibility of a permanent role after that.  

For more details please contact Justin Sleep with a copy of your resume.