Business Office Administrator

Business Office Administrator
Oldbury
Monday - Thursday 7:45am - 4:45pm, Friday 7:45am - 12:45pm
-36,000 Negotiable DOE
Permanent
We are seeking a proactive and detail-oriented Business Office Administrator to support the smooth operation of our administrative and logistics functions. This is a key role that ensures effective coordination between Sales, Purchasing, Production, and Logistics, contributing to the overall efficiency of the business.
Key Responsibilities:
- Oversee day-to-day office operations including document control, filing, and correspondence.
- Maintain accurate records and databases for internal reporting and compliance.
- Act as the central point of contact between Sales, Purchasing, Production, and Logistics teams.
- Facilitate the flow of information to ensure timely order processing, procurement, and production scheduling.
- Monitor and follow up on outstanding actions or issues across departments.
- Support the Sales team with order entry, customer communication, and CRM updates.
- Assist in preparing quotes and proposals.
- Coordinate with the Purchasing team to track orders, delivery schedules, and supplier communications.
- Liaise with the Production team to ensure job orders are accurately scheduled and fulfilled.
- Handle logistics and import documentation, ensuring compliance with international shipping regulations.
- Prepare and manage commercial invoices and shipping paperwork for international orders.
- Communicate with freight forwarders and couriers to arrange timely deliveries and resolve any shipping issues.
- Answer incoming calls and emails, directing them appropriately.
- Support finance functions with administrative tasks such as invoice matching and PO tracking.
Ideal Candidate:
- Strong organisational skills and attention to detail
- Experience in logistics
- Excellent communication and coordination abilities
- Proficient in Microsoft Office and CRM systems
- Ability to work independently and manage multiple priorities
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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