Business Improvement Lead

Business Improvement LeadBased in Kirkcaldy hybrid working availableFull Time role 36 hours per week12 month Fixed-Term ContractSalary up to 47,000 per annum + benefitsSearch Consultancy are delighted to be partnered with a leading business in Fife to recruit this brand new key role within their business.The successful candidate will be responsible for leading the development, implementation and continuous improvement of their business processes and procedures, with a particular focus on customer service and training.Duties involved in this role will include: Developing and implementing Standard Operating Procedures (SOPs) for the company''s various sites, working closely with various internal stakeholders such as HR, Finance and Health and Safety Ensuring that SOPs align with organisational policy, statutory compliance and best practice Designing an operational framework for SOP''s that is easily accessible to all staff and supports ongoing compliance Facilitating workshops, focus groups and staff engagement sessions to support process analysis and development of procedures Developing and rolling out a structured training and induction framework Create training materials and competency assessments in partnership with the wider business Building strong relationships with internal stakeholders including management across the business and it''s sitesIn order to be considered for this role your skills and experience should include: Extensive previous experience of Business or ..... full job details .....