Business Development & Outreach Representative

OverviewFull-Time | Wolverhampton | Onsite

£25,000 - £30,000Bonus/Commission: Potential for performance-based bonuses

At The Big Phone Store, we recycle and refurbish tech, from phones and parts to full electrical recycling. We’re helping businesses and individuals reduce waste while saving money.

The RoleWe’re looking for someone confident and friendly to join our outreach team. This role is all about building connections, with new leads and existing contacts. You’ll be the voice of our brand, keeping conversations flowing and helping people see the value of what we do.

What You''ll Do

Making calls (cold and warm) to businesses and individuals

Using our CRM to track leads and follow up

Checking in with contacts regularly — even if they don’t need us right away

Talking about our services (repairs, recycling, refurbished tech, parts)

Building long-term relationships that keep us top of mind

Supporting the marketing team with customer insights

What We''re Looking For

Comfortable talking on the phone and starting conversations

Organised — able to track leads and manage follow-ups

Interested in learning about our services (training provided)

A people-person who can build trust over time

Self-motivated and reliable in a full-time onsite role

Nice to Have

Experience in sales, outreach, or customer service

Confidence using CRM systems

Curiosity about tech, recycling, or sustainability

Company Perks

Permanent role

Recession-proof industry

Staff discounts

Private pension scheme

Team days out and social events

Free onsite parking

Equal opportunities employer, committed to diversity, equality, and inclusion since 1999

Birthday off with pay after year 2

Up to 28 days paid holiday

One extra day holiday rewarded for every year of service from year 2

Salary sacrifice schemes

This job is ideal for anyone who enjoys talking to people, building relationships, and being part of a team with a clear purpose. Whether you’re chatty and outgoing, or more focused and organised, there’s room for you ..... full job details .....