Business Development Manager

Clarity Pharma Ltd is a leading Pharmaceutical Wholesaler and Third Party Logistics Service Provider. We offer a suite of bespoke end-to-end services combined with offering a portfolio of over 2,500 medicines to the Primary Healthcare market. Founded since 1999, we have had huge success over the years, winning numerous awards including the ''Alantra Pharma Fast 50'' award for two years running. We are expanding our Commercial Retail team and have the opportunity for a Full-Time Business Development Manager (Cascade) to join our team. Role and Responsibilities: To work with customers that prefer to order via online portals and cascade providers To gain and develop new business Working with cascade providers to increase our current trading base To have joint responsibility for a database of existing and target customers across our house account database To pro-actively contact existing customers to maintain and grow the business with their accounts To assist in resolving all customer queries, including complaints when required To ensure all customer enquiries are managed in a professional and timely manner To collaborate with various departments to seek further product information to resolve queries To develop a good working knowledge of the product range and industry to engage with the customer and provide an efficient front-line service To work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance To ..... full job details .....