Business Development Assistant

Your new company
A global, award-winning, training provider based in the Swansea area.

Your new role
Business Development Assistant
Role purpose - to support the Business Development function in delivering specific KPI''s & targets within the region, by developing existing client relationships and qualifying and pursuing new client opportunities, building the company''s brand and reputation in accordance with our values and mission statement. Working as part of a close-knit team, helping to raise the company profile by underpinning market-facing activity whilst supporting internal business development activities and processes.

Key responsibilities
Business Development

• Qualify all leads by converting to contact, tiering, and assigning.
• Set up appointments for Business Development Executives and Managers.
• Action post event delegate call feedback.
• Demand generation follow up for prospect and lapsed customer accounts.
• Create new prospect target lists using appropriate tools, resources, and systems.
• Create and distribute progress & performance reports.

Event Success Check List Activity

• Promote events through appropriate social media channels.
• Conduct invite calls to VIPs for specific events.
• Facilitate tactical promotion communications where appropriate.

Data Cleansing Activity

• Ensure all data in Salesforce records, contacts, or accounts is maintained, reviewed, and regularly cleansed.
• Ensure contact data held within Salesforce is kept up to date using relevant tools.
• Regularly review and check LinkedIn contact entry to Salesforce.
• Regularly maintain, review and update parent/sister company data management.
• Work with Data Analysts with the Data Analysis Support Team to profile target accounts.

Other

• Meet any agreed KPIs set in relation to individual and team performance.
• Drive webinar attendance and trade event meetings.
• Build and maintain the company''s brand and mission within the wider community.
• Support Country Lead and Business Development Managers in the tender process for any prospective customer procurement opportunities when applicable.
• Assist with the effective management of the invoicing and aged debt process for relevant accounts, ensuring customer invoices are paid in a timely manner.
• Provide excellent customer service to customer accounts when necessary.
• Carry out any ad-hoc Business Development/Sales admin duties when required.

Carry out additional tasks as requested by the management team

What you''ll need to succeed

• Ideally, you''ll have experience in a Sales or Marketing related role, or have transferable skills
• Sales focused with a creative flair.
• Able to work well under pressure.
• Fluent written and verbal communication skills in English and at least one other modern European language is desirable (German, Dutch & French are most in demand)
• Able to deliver against agreed KPIs and targets.
• Excellent interpersonal and presentation skills.
• Good IT Skills, including experience of working with all Microsoft Office products.
• Able to use social media platforms such as LinkedIn.
• Well-organised, able to plan and prioritise multiple tasks.
• Ability to use initiative and creativity.
• Excellent telephone manner, able to speak to customers over the phone confidently.
• Have a passion for delivering a world-class service.
• Ability to work autonomously and as part of a team.
• Ability to build relationships both internally and externally.
• Ability and desire to travel to events in Europe
• Experience in closing qualified leads.
• Experience of using Salesforce and Tableau.

What you''ll get in return
This is a permanent role to start ASAP. Salary for the role is -25,415 per year, plus a quarterly bonus of -1000, so the OTE is -29,415 per year based on performance. Hybrid work available: 3 days in office, 2 days from home. Hours of work are Monday to Friday, 9am to 5pm (can be a little flexible with start and finish times if required). Office based in Swansea. Benefits include - 25 days per annum, plus bank holidays & pension, plus others.

What you need to do now
If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.
If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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