Business Change Lead - Global Financial Services

Business Change Lead required to join a thriving global financial services firm with revenues in excess of $10 billion. This is a pivotal role at the heart of strategic transformation - bridging project delivery and business-as-usual operations within a large, complex outsourcing environment. UK-Based (Redhill, Leeds or Welwyn Garden City) | Hybrid Working - mostly working from home The Role You will lead business readiness strategy across major change programmes, ensuring smooth transitions into operational teams with minimal disruption. Working closely with project managers, operational leads and executive sponsors, you will align people, processes and operations - fostering collaboration, open communication and shared accountability throughout the change life cycle. Key Responsibilities Develop and execute readiness plans for strategic change projects, owning the go/no-go framework for major deployments Oversee end-to-end testing readiness and coordinate transition plans, ensuring operational acceptance criteria are met Define and implement communication strategies, training plans and rollout activities for large-scale change programmes Identify and mitigate operational risks, maintaining governance documentation including readiness assessments and go-live checklists Monitor readiness KPIs and report progress to senior leadership The Ideal Candidate Experienced change leader with strong knowledge of change management methodologies such as PROSCI or ADKAR Background in ..... full job details .....