Business Central Support Analyst

Business Central Support Analyst Rutland | Hybrid (4 Days Onsite) | PermanentOur client is seeking an experienced Business Central Support Analyst to join their growing IT team. This is an exciting opportunity to support and enhance Microsoft Dynamics Business Central, Shopify, and the wider IT infrastructure within a well-established business.This hands-on role is ideal for someone who enjoys solving technical challenges, supporting end users, and working closely with stakeholders to ensure business-critical systems operate effectively. The Role As the Business Central Support Analyst, you will provide first and second-line support for Microsoft Dynamics Business Central, support Shopify operations and integrations, and deliver Level 1 andamp; 2 IT support across the business. Key Responsibilities Provide first and second-line support for Microsoft Dynamics Business Central users.Troubleshoot issues relating to finance, inventory, purchasing and business operations.Support users with Business Central training and documentation.Assist with Shopify support across eCommerce and B2B platforms.Help maintain integrations including inventory synchronisation, payment gateways and third-party applications.Provide Level 1 andamp; 2 IT support across Windows, Microsoft 365, hardware and user accounts.Support retail operations, including POS systems and store connectivity where required.Liaise with third-party vendors to resolve more complex technical issues. About You You''ll have: ..... full job details .....