Business Banking Advisor

Job Advert: Business Banking AdvisorLocation: Blythswood Holm, GlasgowContract Type: FTC with a view to a permanent roleStart Date: November 2026Pay Rate: 16.00 per hourContract Length: 12 MonthsFull Time: Monday - Sunday 08:00 - 20:00 (Must be fully flexible)About the Role:Our client is seeking a dedicated and enthusiastic Business Banking Advisor to join their Business Direct telephony team. This role is perfect for individuals who have a passion for delivering exceptional customer service and assisting customers with their business banking needs. If you thrive in a dynamic environment and enjoy helping small businesses succeed, this opportunity could be the perfect fit!Key Responsibilities:Serve as the first point of contact for both prospective and existing customers, ensuring a friendly and professional interaction.Take ownership of customer queries, providing timely resolutions and a best-in-class experience.Engage in meaningful conversations to understand customer needs and recommend suitable products and services.Support the team in achieving business objectives, particularly in promoting digital services and solutions.Maintain high standards of data quality and accuracy, adhering to all policies, procedures, and FCA banking regulations.What''s Expected from You:Proven experience in customer service with a commitment to going the extra mile for customers.Strong organisational skills and attention to detail, capable of managing administrative tasks ..... full job details .....