Business Analyst (within IT team)

Location: Cannock, Staffordshire (On-site)Salary: 42,000- 45,000 plus benefits packageSummary: We are seeking an experienced Business Analyst to join our IT team, supporting and enhancing logistics systems and processes. This is a key role focused on delivering technology-driven improvements across our supply chain operations, working closely with internal stakeholders and third-party logistics (3PL) providers. Key Responsibilities:Gather, analyse, and document business requirements across logistics and transport operationsWork closely with IT teams to translate business needs into functional specificationsCollaborate with 3PL providers to ensure seamless system integration and process alignmentIdentify opportunities for process improvements and system enhancementsLead and support projects from concept through to implementation and reviewConduct root cause analysis on system and operational issues, providing effective solutionsSupport testing, deployment, and user training for new systems and upgradesEnsure solutions align with business objectives and deliver measurable valueKey Skills/Experience:Minimum 5 years'' experience as a Business Analyst within a logistics or supply chain environmentProven track record of delivering successful projects and process improvementsStrong experience working with 3PL providers and external partnersExcellent analytical and problem-solving skillsAbility to manage multiple stakeholders and communicate effectively at all levelsExperience with ..... full job details .....