Business Analyst

Position Why this Role Exists: QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates. Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People and Culture, Commercial, Operations, Finance and Software Development functions. This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS s target operating model and growth strategy. As the Business Analyst at our Alderley Edge Offices you''ll be responsible for the following: Lead Business Requirements and Process Design Facilitate structured discovery workshops across multiple business functions. Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses). Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the ..... full job details .....