https://jobs.co.uk/job/business-analyst-product-and-cx-market-talent--2e82fa9e-8fd0-4ce7-95ce-cdf46cfa2d4b RSS feed for Business Analyst - Product and CX at MARKET TALENT. en-gb Tue, 25 Aug 2026 20:36:06 GMT https://jobs.co.uk/job/business-analyst-product-and-cx-market-talent--2e82fa9e-8fd0-4ce7-95ce-cdf46cfa2d4b https://jobs.co.uk/job/business-analyst-product-and-cx-market-talent--2e82fa9e-8fd0-4ce7-95ce-cdf46cfa2d4b Tue, 25 Aug 2026 11:55:12 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | The Product and Customer Experience Officer plays a key role in leveraging data and customer insights to enhance customer experience, support business decision-making, and drive continuous improvement across the organisation. The role involves analysing datasets, customer behaviours, and feedback to identify trends, opportunities, and areas for enhancement that improve customer outcomes, satisfaction, and engagement. Working closely with stakeholders across the business, this role will use analytical expertise to inform strategic initiatives, support data-driven decision-making, and contribute to digital transformation programmes that improve operational efficiency and deliver cost savings. The role will also support customer governance and monitoring activities to ensure customer-centric practices remain aligned with organisational objectives, regulatory expectations, and service standards. Customer Satisfaction Measurement and Insights: Support the design, implementation, and continuous improvement of customer satisfaction measurement frameworks, including surveys, feedback mechanisms, and customer listening programmes, to assess and enhance the overall customer experience. Anal... Permanent