https://jobs.co.uk/job/business-analyst-pontoon--a18010fe-c3e9-4566-9d8d-3900460cb57a RSS feed for Business Analyst at Pontoon. en-gb Wed, 29 Jul 2026 14:14:27 GMT https://jobs.co.uk/job/business-analyst-pontoon--a18010fe-c3e9-4566-9d8d-3900460cb57a https://jobs.co.uk/job/business-analyst-pontoon--a18010fe-c3e9-4566-9d8d-3900460cb57a Wed, 29 Jul 2026 11:52:09 GMT Location: Welwyn Garden City | Salary: 10000-500000 Annual | Type: Contract | Business AnalystTesco Mobile 6-Month Fixed Term Contract, with Scope for ExtensionLocation and Working PatternBase location: Slough or Welwyn Garden City.On-site requirement: 2 days per week on site, in line with company policy. This requirement is not flexible.Travel: Occasional travel to Manchester may be required as part of the role. About the RoleWe''re looking for an experienced Business Analyst to lead a strategic review of goodwill payments across our Customer Care operation.Tesco Mobile currently spends approximately 6 million each year on goodwill payments. While these payments play an important role in supporting our customers, there is an opportunity to reduce unnecessary spend, strengthen process control and improve consistency in how payments are managed.As our Goodwill Payments Business Analyst, you''ll play a key role in understanding what is driving goodwill payments today, identifying opportunities to reduce value leakage and shaping improvements across governance, compliance, reporting and operational decision-making.This is a high-profile 6-month opportunity, with scope for extension, offering visibility to senior stakeholders and a clear opportunity to deliver m... Contract