https://jobs.co.uk/job/business-analyst-pontoon--980e7385-99f6-436d-b0f1-f3c9de67bfbd RSS feed for Business Analyst at Pontoon. en-gb Wed, 29 Jul 2026 21:38:07 GMT https://jobs.co.uk/job/business-analyst-pontoon--980e7385-99f6-436d-b0f1-f3c9de67bfbd https://jobs.co.uk/job/business-analyst-pontoon--980e7385-99f6-436d-b0f1-f3c9de67bfbd Tue, 28 Jul 2026 23:00:00 GMT Location: Welwyn Garden City | Salary: Negotiable | Type: Contract | Business Analyst Tesco Mobile | 6-Month Fixed Term Contract, with Scope for Extension Location & Working Pattern Base location: Slough or Welwyn Garden City. On-site requirement: 2 days per week on site, in line with company policy. This requirement is not flexible. Travel: Occasional travel to Manchester may be required as part of the role. About the Role We''re looking for an experienced Business Analyst to lead a strategic review of goodwill payments across our Customer Care operation. Tesco Mobile currently spends approximately -6 million each year on goodwill payments. While these payments play an important role in supporting our customers, there is an opportunity to reduce unnecessary spend, strengthen process control and improve consistency in how payments are managed. As our Goodwill Payments Business Analyst, you''ll play a key role in understanding what is driving goodwill payments today, identifying opportunities to reduce value leakage and shaping improvements across governance, compliance, reporting and operational decision-making. This is a high-profile 6-month opportunity, with scope for extension, offering visibility to senior stake... Contract