Business Analyst - Manchester - hybrid - £41k

IT Business Analyst
Location: Manchester – 2–3 days on site
Salary: £41,000 + excellent benefits
Type: Full-time, Permanent

We’re looking for an experienced IT Business Analyst to support a range of digital, technology, and service improvement projects within a public sector environment.

You’ll work closely with stakeholders, project teams, technical specialists, and suppliers to gather requirements, document business needs, and support the delivery of effective change. The role will suit someone confident working in structured, governance-led environments where quality, value for money, and service outcomes are key.

You’ll also help guide BA activity across projects, including working with contractors and external suppliers to ensure consistent standards and high-quality delivery.

Key responsibilities include:

• Gathering, analysing, and documenting business requirements.
• Supporting IT, digital, and service transformation projects.
• Creating work packages, process documentation, user stories, and requirements specifications.
• Working with stakeholders across operational, technical, and senior leadership teams.
• Supporting benefits tracking, quality assurance, budget monitoring, and project governance.
• Contributing to enterprise architecture and best-practice BA standards.
• Supervising or guiding BA teams, contractors, and suppliers where required.

We’re looking for someone with:

• Proven Business Analysis experience across IT, digital, or change projects.
• Experience in public sector, government, local authority, healthcare, education, blue light, housing, or another regulated environment.
• Strong stakeholder engagement and requirements gathering skills.
• Experience working with suppliers, contractors, or wider project teams.
• Knowledge of BA tools, project governance, benefits realisation, and service improvement.
• PRINCE2 or equivalent project experience.
• ITIL Foundation V4.
• Strong MS Office and SharePoint skills.

This is a great opportunity for an IT Business Analyst who wants to contribute to meaningful public service transformation while developing their career in a supportive, collaborative environment.

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