Business Analyst (CX)

Job Title: Business AnalystContract Type: Fixed Term Contract for 12 months Salary: £57,270.60 Per Annum (£63,125.84 is achieved after 12 months successful performance in the role) Per AnnumWorking Hours: 35 hours per weekWorking Pattern: 9am-5pm flexible working, HybridLocation: Speke, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don''t meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Business Analyst As a Business Analyst at Riverside, you''ll take the lead take the lead in uncovering root causes, shaping requirements, refining processes, and influencing colleagues to deliver customer-centric change that reduces friction, improves satisfaction, and strengthens performance. You''ll work within a dedicated Customer Experience (CX) Centre of Excellence (CoE) but also alongside multidisciplinary teams to influence the design of accessible and inclusive experiences, services and products for one of the ..... full job details .....