Business Analyst

Position Details:

Job Title: Business Analyst

Location: London, UK(Hybrid)

About the Role:

• Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business, functional, and non-functional requirements with a focus on mobile banking applications and digital experiences.
• Documentation: Prepare clear and detailed Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), Use Cases, and Mobile App User Stories.
• Mobile & Banking Expertise: Understand and bridge both core banking systems and mobile platforms, covering features such as onboarding, authentication, transactions, payments, alerts, KYC, and mobile security.
• Stakeholder Management: Act as a key liaison between business units, UX/UI teams, mobile development teams (iOS/Android), QA, and IT to ensure alignment of mobile solutions with business needs.
• Solution Design: Participate in solution discussions, user journey mapping, gap analysis, and process re-engineering to improve customer experience on mobile apps.
• Agile Participation: Work in Agile or hybrid delivery models, contributing to backlog grooming, sprint planning, and mobile app UAT support.
• Testing & Validation: Assist in designing mobile-specific test cases, conduct mobile UI/UX validations, support UAT execution, and help validate app functionality against business objectives.
• Compliance & Security: Ensure adherence to UK-specific financial regulations such as FCA, PSD2, Open Banking, APP Scam Codes, and GDPR, especially where customer data and transactional services are involved.