Business Analyst

We''re seeking a skilled Business Analyst to support a public sector programme focused on maintaining and enhancing a business critical legacy system. This internal service is used to manage claims related to a UK government benefit.

In this role you will be required to implement a number of regulatory changes to the system and ensure processes are as efficient as possible as well as full compliance with the new changes.

Key Responsibilities:

• Assess and support incoming change requests
• Facilitate 3 Amigos sessions and requirement elaboration workshops
• Create and manage tickets and maintain the product backlog
• Conduct process mapping and user journey mapping
• Facilitate workshops to clarify and gather requirements
• Identify and manage stakeholders effectively
• Provide technical insight where beneficial to support delivery

The Ideal Candidate will have the following:

• Strong experience as a Business Analyst with system upgrades/enhancements - specifically around regulatory changes
• Excellent facilitation and communication skills
• Familiarity with Agile delivery practices
• Technical understanding of systems (Java experience is advantageous)
• Located around the Newcastle Upon-Tyne area as you will be required to be in the office three days per week.

If this role sounds like a great opportunity, apply now!