https://jobs.co.uk/job/business-analyst-crm-experis--985966f1-bf4e-41e2-a87e-72487b10c46e RSS feed for Business Analyst - CRM at Experis. en-gb Thu, 16 Jul 2026 18:43:04 GMT https://jobs.co.uk/job/business-analyst-crm-experis--985966f1-bf4e-41e2-a87e-72487b10c46e https://jobs.co.uk/job/business-analyst-crm-experis--985966f1-bf4e-41e2-a87e-72487b10c46e Wed, 15 Jul 2026 23:00:00 GMT Location: Manchester | Salary: £50000 - £55000/annum bonus + bens | Type: Permanent | Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You''ll play a key role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous improvement and innovation, including the application of AI-powered solutions. The Role Working with business leaders, product teams and technical specialists, you will act as the bridge between business objectives and technology delivery. You will be responsible for understanding business needs, defining future-state processes, documenting requirements, and ensuring solutions deliver tangible business value and improved customer expe... Permanent