Business Analyst

Business Analyst / IT Process Improvement SpecialistLeeds (Hybrid) 40,000 - 45,000A well-established and growing business based in Leeds is looking for a Business Analyst to join their small internal IT function and help drive forward a business-wide process improvement project.The RoleYou''ll join as the vital link between the business and its ERP system, working closely with the Head of IT, an external process-improvement consultant, department heads, and the senior leadership team. Your job is to understand how the business actually works, gather requirements from users across departments, and translate those into clear specifications that can be handed to a third-party technical partner for implementation.This is a hands-on, high-visibility role with genuine ownership. You won''t be micromanaged, you''ll be trusted as the subject matter expert for business process and systems improvement, working in a structured, waterfall-style environment (recent Agile experience is fine, provided you can adapt).Key responsibilities:Learn the business from the ground up, departments, processes, pain points, and how they currently use their ERP systemGather and document requirements from users and department headsIdentify opportunities to streamline processes, both inside and outside the ERP systemAct as the intermediary between internal stakeholders and an external technical delivery partnerPresent project updates and outcomes to department heads, senior leadership, and board-level ..... full job details .....