Business Analyst

Business Analyst - Business Transformation / D365Location: Leeds - Hybrid 12 month fixed term contract. Paying between £, depending on experience. A leading Managed Services provider is looking to appoint an experienced Business Analyst on a fixed-term contract.This is an excellent opportunity to contribute to key digital transformation initiatives, working across customer-facing platforms and enterprise systems, including Microsoft Dynamics 365, within a fast-paced and collaborative environment.As a Business Analyst, you will act as the vital link between business stakeholders and technical delivery teams, ensuring business requirements are clearly defined and successfully delivered.Key responsibilities:Gather, analyse and document business requirements, translating them into user stories and functional specificationsWork closely with DevOps and cross-functional teams to design and deliver scalable digital solutionsSupport the delivery of customer self-service platforms, integrated with third-party providersApply your knowledge of CRM, ERP and billing platforms and architectures to ensure solutions align with wider system landscapesDrive process improvement initiatives through API integration and automationIdentify opportunities to optimise complex operational processes, including multi-line and multi-site service environmentsBuild and maintain effective relationships with stakeholders at all levelsKey Skills and ExperienceProven experience as a Business Analyst within ..... full job details .....