Business Analyst

Role purpose

To work with services to understand business change needs, assess the impact of those changes on IT&D infrastructure and systems, capturing, analysing and documenting requirements. Supporting the communication and delivery of those requirements for complex and strategic IT business solutions across the Authority typically requiring up to 200 man days of project resources. To work with other IT&D members as appropriate and comply with adopted business analysis standards and practices.

The Orbis partnership comprises of Surrey County Council, East Sussex County Council and Brighton & Hove City Council. This role sits in the Engagement & Digital Innovation team within the Orbis IT & Digital Service. This Service provides mission critical operational support, innovative project delivery and dynamic strategic leadership that underpins delivery of the business priorities and service outcomes for the Orbis partner authorities and customers. The post holder is likely to be managing a number of concurrent smaller solutions but could be assigned full-time to a major corporate business solution. Delivery activities may include stakeholder engagement, business analysis, project management, procurement, solutions implementation, systems integration and major upgrades.

Analysis, Reporting & Documentation

* Assess or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making.

* Analyse and make recommendations for improvement or development of existing systems, processes or policy. Service Delivery

* Maintain, develop and review systems, processes, procedures and working methods to maximise service delivery, quality, efficiency and compliance.

* Provide specialist/professional advice and recommendations within defined policy/strategy and procedures to support informed decision making.

Planning & Organising

* Plan workloads and secure resources to enable the team/s to achieve a quality service.

* Lead projects and reviews within a defined area of work as directed by manager to support and enhance service delivery. Finance/Resource Management

* May assist with budget/resource/funding management in accordance with the organisation''s policies and procedures.

* May have delegated responsibility for a budget(s).

Work with others

* Liaise, communicate and build relationships with other internal departments, customers, partner organisations, agencies and/or contractors to support and represent the team/service.

People Management

* May manage a team operating in a well defined specialist area or oversee the delivery of a range of support services to a service or function.

* Monitor and support the performance management and development of team members to ensure that individual contributions are maximised. And/Or

* Operate as an individual responsible for the delivery of a high level and complex service.

Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.