Business Analyst

Business Analyst / Agile Lead (CRM Implementation) - 9 month FTC - £55K-£60K pro rata - Hybrid London - Third Sector Preferred A well-established third sector client / charity is migrating its CRM from Blackbaud Raiser''s Edge to Salesforce, with Go Live targeted for March 2027. This is a hands-on Business Analyst role with a strong Agile coordination and testing-standards remit. You''ll be the day-to-day link between the charity and the third-party platform team, working alongside the Head of IT (who owns the initiative and will also liaise directly with the third party). The charity is bought into Agile in principle but doesn''t have deep in-house practical experience running it; part of this role is bringing that discipline and confidence to internal stakeholders without overcomplicating it. There''s no dedicated Scrum Master on this project; the testers are in place, but someone needs to own user story quality, acceptance criteria, and the standard of testing coordination across the remaining three sprints. This is a defined 6-month piece of delivery work within the 9-month contract, running through to Go Live readiness and beyond. What you''ll be doing Acting as the primary charity-side point of coordination with the third-party platform build team Writing and refining user stories and acceptance criteria to a high standard Running or supporting core Agile ceremonies (sprint planning, backlog grooming, retros) and helping embed good practice with stakeholders who ..... full job details .....