Business Administrator

Job Title: Business Administrator and Customer Support AgentSalary: £26,000Hours: Full times hours (37.5) permanent.Location: Office Based, ManchesterHours: Monday to Friday 9.00am -5.30pmReed are currently working with one the UK''s leading property surveyors who are currently looking for a Business Administrator/ Customer Support Agent to join their team on a permanent basis.The purpose of this role is to support various areas/teams in the day-to-day operations to support the customer journey.You will be responsible with admin related tasks; you will be expected to attend meetings and take calls with the aim of improving the overall journey for the customer.Key Responsibilities:Administration: Providing administrative to support across the teams and to the customersData Management: Maintain and update customer records, ensuring accuracy and compliance with company policies.Document Handling: Prepare, format, and distribute reports and correspondenceMeeting Support: Schedule, coordinate, and attend meetingsCustomer Communications: Handle inbound and outbound queries via email, phone, and online platforms, ensuring prompt and professional responses.System Administration: Work across multiple platforms to enter, track, and retrieve data efficiently.Collaboration and Coordination: Liaise with multiple departments to facilitate seamless communication and teamwork.Customer Journey Enhancement: Analyse customer interactions and feedback to improve service and administrative ..... full job details .....