Builds Engineer

Builds Engineer | Bournemouth | £26,000

If you''re someone who takes pride in doing things properly, this is a role where that matters. Joining a well-regarded technology services business, you''ll have clear ownership of the full device lifecycle, from build and configuration through to deployment, with a consistent, process-driven environment around you. No two days are identical, but the foundations are stable and the expectations are clear.

As a Builds Engineer, you will benefit from:

• 22 days holiday + bank holidays
• Exposure to a defined Microsoft certification pathway, including AZ-900, SC-900, MS-900, and MD-102
• Healthcare scheme
• Pension scheme

As a Builds Engineer, your responsibilities will include:

• Building, configuring, and deploying end-user devices including desktops, laptops, mobile phones, and tablets using Microsoft Intune and Autopilot
• Maintaining accurate device asset records and documentation throughout the full hardware lifecycle
• Logging, triaging, and managing support tickets through ConnectWise, ensuring clear escalation notes where required
• Supporting hardware lifecycle management including refreshes, repairs, and decommissioning
• Assisting with stock management and contributing to process improvements for device builds and deployments

As a Builds Engineer, your experience will include:

• Hands-on experience building and configuring end-user devices in a technology, managed services, or IT support environment
• Familiarity with Microsoft Intune, Autopilot, or equivalent device management tools
• Experience using a ticketing system such as ConnectWise or similar
• A solid understanding of operating systems, application installation, and basic security tooling including Defender
• Good communication skills and a reliable, methodical approach to documentation and asset management
• Any progress towards Microsoft Fundamentals or Modern Desktop Administrator certification would be advantageous